Job Description

The VP Employee Relations (ER) Lead investigator is an experienced investigator who is responsible for the end-to-end investigative process, including planning, interviews, e-discovery, documentation review, and report writing, primarily for allegations of discrimination, harassment, and retaliation. In addition, the ER Lead is responsible for assessing the severity of the conduct for substantiated matters. Responsibilities include investigating HR related concerns raised through the Ethics Office and other channels, primarily relating to allegations of discrimination, harassment and retaliation; determining appropriate resolution of all allegations and findings, including assessing severity of substantiated findings in accordance with policies and procedures; communicating findings as appropriate to management, HR, and reporting parties; partnering with internal stakeholders including HR Business Partners, Legal HR, Compliance, Citi Security and Investigative Services; effectively managing caseload of investigations to meet expected timeframes for completion; providing regular and ad-hoc updates on the status and trending outcome of investigations to management and stakeholders; appropriately assessing risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately. Qualifications include 6 – 10+ years of experience with a focus in Human Resources and/or Employee Relations investigations, strong knowledge of end-to-end investigation process and protocols, knowledge of employment policies, practices, and employment laws and regulations, excellent verbal communication and writing skills, self-motivation with excellent attention to detail and accuracy, strong analytical and organizational skills, consistent demonstration of ownership and accountability, and ability to work well in a fast-paced, collaborative, intense environment across multiple time zones. Education required is a Bachelor’s/University degree or equivalent experience. Other job-related duties may be assigned as required.

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