Job Description

Chick-fil-A 6th&Congress

Full-Time | Reports to: Marketing Director

At Chick-fil-A, we believe in creating REMARKable experiences not just inside our restaurant, but out in the community. We’re looking for an Event Coordinator who will help us take that signature hospitality beyond our doors—through events, additional distribution points (ADPs), and special partnerships. This person will be the heartbeat behind our offsite events, ensuring every guest interaction reflects our high standards while supporting the growth of our business.

Additionally, this role will provide support to our Catering Coordinator, especially when downtown events are in full swing. It’s a dynamic role with plenty of variety—ideal for someone who loves leading teams, planning logistics, and creating memorable moments.

Key Responsibilities

Event & ADP Operations

• Act as the go-to expert on all things related to ADPs (events outside the restaurant).
• Plan, organize, and execute events while ensuring our brand is represented with excellence.
• Lead event setup, teardown, equipment maintenance, and post-event follow-ups.
• Maintain checklists and systems to ensure food safety and operational excellence at every event.
• Manage event registration, sales tracking, inventory, and reporting to drive profitability.

Team Leadership:

• Build, train, and oversee a small team of event-focused team members.
• Coordinate with other directors to schedule team coverage for events.
• Coach team members on hospitality, service speed, and food safety.
• Hold team accountable to Chick-fil-A standards on attendance, uniform, and guest interaction.

Business & Admin:

• Track event sales, inventory, labor, and waste to meet success metrics.
• Ensure timely and accurate processing of event orders and payments.
• Support the Catering Coordinator during peak downtown event seasons.
• Stay reachable during events to assist with team or partner needs.

Success Metrics:

• Food safety standards always met
• Food waste no more than 2% per event
• Partner contract requirements fulfilled

We’re Looking For:

• A highly organized planner who thrives in fast-paced, changing environments
• A natural leader who can coach and motivate teams
• Strong communicator who can serve as a liaison between our restaurant, partners, and vendors
• Someone committed to Chick-fil-A’s recipe for service and guest-first mindset
• Willingness to work flexible hours, including early mornings, nights, and weekends as needed for events

Preferred Experience:

• Event coordination, catering, or hospitality leadership (1-2 years preferred)
• Familiarity with food safety requirements and operations
• Experience with scheduling and managing small teams

Perks of the Role:

• Competitive pay
• Leadership development opportunities
• Sundays off
• Team member meal discounts
• Opportunity to grow with a brand known for excellence

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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