Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...education (college coursework or a degree), two years of retail store operations experience, strong supervisory/managerial/leadership skills... ...0 annually with additional bonuses paid quarterlyLocation: The UPS Store in Bee Cave. Located west on HWY 71, minutes from the...
Machine Operator - $18/hr Express Employment Professionals is hiring machine operators for an environmentally friendly paper product manufacturer in Vonore, TN. Machine Operator Responsibilities: - Operating machines and making sure that everything is running...
...to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a... ...systems. About the Role As a Technical Program Manager for our Model Context Protocol (MCP) initiative, you'll drive the development...
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture...
...cultural resources, facilities, unique attractions, special events, park use and urban forestry.The Position The Senior Landscape Architect will plan, supervise, and review the work of City Landscape Architect staff. The incumbent will: coordinate and oversee various...