Job Description

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome--both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.Experience the Ultimate Career Adventure! Join the Fun and Explore Today! Celebrate Our Core Values: Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Safe & Healthy Living.Apply Now and Be Part of Our Exciting Journey!Position Purpose: As a temporary, part-time Sales Guide, you'll be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile. You'll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip-top shape, and fostering a spirit of teamwork. Your role will be ever-changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor-loving family! Discover a Team Culture That Values: Work hard, play hard, live well: Balance your career with outdoor adventures. Strong Core Values: Family ownership, rich history, and a commitment to sustainability. Supportive Environment: Enjoy a positive, work atmosphere where teamwork and personal growth are encouraged. Join Our Team and Enjoy Amazing Benefits! Flexible schedules: Available minimum 12 hr/wk; available minimum 6 hr shifts; available Saturday or Sunday Competitive pay: Dayside/Evening starting $16/hr; Overnight $19/hr; Premium pay extra $1 between 6pm-6am Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love, get great deals at our Employee Store, use our full Fitness Center, and take some Outdoor Discovery Courses for Free. Paid training: Get paid while you learn and grow in your role. Key Responsibilities: Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions. Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service. Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge. Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact. Leverage Technology: Use Point of Sale systems, and mobile devices to provide seamless, fast omni-channel service. Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery Program and the L.L.Bean Mastercard program. Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes. Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs. Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures. Physical Demands: Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps Repetitive motions that may include the wrists, hands and/or fingers; occasionally required to stoop, kneel, bend, crouch and lift up to 20 pounds may Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed) Skills and Qualifications: Passion for providing world-class customer service. Friendly and outgoing communication style. Proficiency with computer systems and the ability to learn new technologies. Adaptability and openness to change. Availability to work varied hours, including nights, weekends, and holidays. Genuine passion for the outdoors and participation in outdoor activities. If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

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