Job Description

Saz's Hospitality Group is seeking an experienced Training Manager to lead training programs across our diverse hospitality divisions. This full-time, salaried position is based at our Walkers Point office in Milwaukee, WI, and offers competitive compensation based on experience plus bonus opportunities. This position follows a Tuesday-Saturday schedule to match our event calendar.

What You'll Do

At Saz's, we believe every event is an opportunity to create over-the-top amazing experiences. As our Training Manager , you'll be developing the people and programs that bring our hospitality vision to life. This isn't your typical desk job. You'll spend more than half of your time in the field – visiting our locations, coaching teams at events, and creating meaningful learning moments in every interaction.

• Create comprehensive training programs using adult learning principles that embody Saz's hospitality values
• Develop engaging training materials, manuals, guides, and e-learning content
• Build train-the-trainer programs and identify internal champions who live our culture
• Establish continuing education pathways for career advancement
• Maintain regular on-site presence across all divisions and catering events
• Provide real-time coaching and mentoring during live operations
• Conduct training needs assessments through direct observation
• Build strong relationships with train-the-trainer team members through hands-on collaboration
• Partner with HR and division experts on instructional design initiatives
• Serve as primary facilitator for training sessions and new hire orientation
• Track training progress and evaluate program effectiveness

What We're Looking For

• Degree in Education/Training, HR, or related fields preferred (or equivalent experience)
• 3-5 years of professional training experience, preferably in hospitality/catering
• Knowledge of catering operations, food safety, and service standards
• Passion for guest experience and ability to translate that into operational success
• Proven track record in instructional design and adult learning program development
• Strong project management skills with ability to execute independently
• Valid driver's license and reliable transportation for extensive local travel
• Flexibility to work evenings and weekends as event schedules require

What We Offer

As an 8-time recipient of the Top Workplace Award, we’re proud to provide a benefits package that includes:

• Comprehensive health, dental, and vision insurance with telehealth access
• Paid time off 
• 401(k) retirement plan with company match
• Daily complimentary lunch
• Employee discounts on restaurant and catering services
• Discount tickets to Marcus Performing Arts Center shows
• Opportunities for career advancement and professional development

About Saz's

Since 1976, Saz's Hospitality Group has delivered catering, festivals, and retail experiences throughout Southeastern Wisconsin. We maintain a team-focused culture that values each employee's contribution to our success.

Ready to join our team? Apply today at and discover what makes Saz's a Top Workplace.

At Saz's, we celebrate diverse backgrounds and create an inclusive environment for all team members. Equal opportunity employer.

PId446b98dd633-30492-37781877

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