Job Description

The Arcadia Family of Companies is a local non-profit organization committed to providing senior living excellence in a gracious, compassionate, and dynamic environment which meets the spiritual, physical, and social needs of every resident, client, and member we serve. Why Join Us Employees are the heart of all we do. We foster an environment of compassion, understanding, integrity and open communication. Our culture emphasizes collaboration and teamwork in a supportive environment that puts our residents, clients and members first. Each day we enjoy making a positive difference in their lives. Come join us to be part of our remarkable team where every member is valued! Enjoy the Benefits Healthcare: Medical, dental, and vision coverage for employees and dependents; flexible spending account, and Employee Assistance Program. Retirement Savings: Generous 403(b) Retirement Plan with 8.5% employer contribution every paycheck based on gross income after completion of one year of employment when you contribute 4% or more. Free Employee Meals: More time to relax and let our chefs take care of your meals. Paid Time Off: Enjoy 10-20 vacation days based on tenure, plus 11 paid holidays - and yes, your birthday is a paid holiday! Sick Leave: After 90 days of employment, you receive 5 days of sick leave and can accrue up to 90 days, ensuring you have the support and flexibility you need when it matters most. Professional Development: Education Assistance Program for qualified employees who want to become Certified Nurse Aids (CNAs) Access to a wide array of online training courses through Relias, empowering you to enhance your professional skills; and much more! Location: Hale Ola Kino by Arcadia Work Schedule Thursday - Monday, 7:30am - 3:30pm What You'll Do The Ward Clerk supports the nursing unit of a Skilled Nursing Facility (SNF) by handling administrative tasks such as managing patient records, scheduling, and facilitating communication among staff, patients, and families. This role helps ensure efficient daily operations and high-quality patient care. Responsibilities Patient Records Management: Maintain and update patient records, ensuring they are accurate and complete. Handle admissions, discharges, and transfers of patients, including ensuring that all related documentation is processed. Ensure patient confidentiality in accordance with HIPAA regulations. Communication: Serve as a liaison between patients, nursing staff, medical providers, and family members. Answer phone calls, take messages, and direct inquiries to appropriate personnel. Scheduling and Appointments: Schedule and coordinate patient appointments for tests, treatments, and physician visits. Ensure timely and accurate documentation of appointments. Administrative Support: Prepare and manage daily stand up reports. Assist in ordering and managing supplies for the nursing unit. Handle mail, correspondence, and maintain filing systems. Facility Compliance: Ensure compliance with healthcare regulations and facility policies. Assist in preparing for inspections or audits as needed. Other Duties: Perform other related administrative tasks as assigned by supervisors or management. Medical Record support as needed. Social Service support as needed. Working Conditions May be required to work weekends, or holidays, depending on the facility's needs. Must be able to sit or stand for extended periods and handle occasional physical tasks like lifting light office supplies or files. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience High school diploma or equivalent (Associate's degree or certificate in healthcare administration preferred). Previous experience in a healthcare setting, particularly in administrative roles. Strong organizational and multitasking abilities. Good communication skills and the ability to work with diverse individuals. Knowledge of medical terminology is a plus. Attention to detail and accuracy. Computer Skills Proficient in computer programs (e.g., Microsoft Office, electronic health records systems). Physical Demands While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl; push and pull. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment While performing their essential functions, employees are occasionally exposed to the following conditions: Air conditioned office environment Indoors without air conditioning Outdoors-all types of weather Hazardous materials Arcadia Family of Companies is comprised of the following non-profit organizations: Arcadia 15 Craigside Arcadia Adult Day Care and Day Health Center Arcadia Home Health and Home Care Services Arcadia at Home Hale Ola Kino by Arcadia Arcadia Family of Companies is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by federal or state law. Thursday - Monday; 7:30am - 3:30pm 40 hours per week ARCADIA RETIREMENT

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